CLIENT ACCESS LICENSE COULD NOT BE UPGRADED OR RENEWED Print View ...


Started: Monday, October 20, 2008 Modified: Monday, October 20, 2008 Views: 215
Author: Dan Neuman Highlighted: No Issue ID: 577






10/20/2008 [10:01 AM]

I am trying to log into a remote computer that runs the software, and I receive a message that says, "The remote was disconnected because the local computer's client access license could not be upgraded or renewed."  Then, the computer logs me off.

How do I fix this?




10/20/2008 [10:01 AM]

You are reporting a generic Microsoft Terminal Services Licensing error.  Instead of giving you the long boring details, here is how we recommend to fix it.

The solution requires modifying the registry.  If you are not comfortable, please contact your I.T. administrator or general computer support staff for assistance.

  1. Run the following steps on the "Field Computer", not the server in the office.
  2. Run "RegEdit" to open the registry editor.
  3. Navigate to: HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing
  4. Right-Click on "MSLicensing", and left-click on "Delete" to remove the key.
  5. Reboot your computer.
  6. Retry your remote desktop connection.

 

Thanks goes to Brian Wilcoxson at Young Homes for the answer.






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